moffatt

[moffattParticipant]

hi alan anymore 6m trucks from your area available thanks mark rotherham

[moffattParticipant]

is there any point in putting your comments on this forum?it seems to me that if you sing the companies praises then there is no end of people commenting on it but as soon as you put something on that is a bit controversial there is deadly silence,just a thought

[moffattParticipant]

why when we have something unpaid on our statement do we have to fill a form in and send it with a copy of the dct to rugby or wherever when I’m sure we could just fill in an online form and send it in as per sundry payments,if a load that has your fleet code on is not paid it must show on system as unpaid?
also in this day and age I’m sure if we had a secure way of logging on to our accounts we could view what we are getting paid and if any loads/waiting time/transfers ect are missing we could flag this up before the cut of date for payment and it could be sorted out so we don’t have a need to claim anything maybe saving someone a lot of time in office

[moffattParticipant]

if anyone from sales is looking at this please look at my post further up the page it is out of order as I replied to a specific post and may have been overlooked,it would be nice to get a reply

[moffattParticipant]

hi

I work in Rotherham and although you may not have lost this particular job due to part loads/cancellation fees/waiting time we have in our area and I am sure the trend is the same in most areas.

we have expressed our concerns from day 1 and was told it would work and the customers would still use us but that is not the case,i realise the reasons behind having these charges but feel they were forced upon customers with size 12 boots and a lot of smaller users have stopped using us because they use 6+ 12+ ect and cannot pass on the £52 a metre part load(or fresh air to you and me)to their customers.

I have given our sales and production managers a way to charge customers without having part load charges by loading all cost/profit/haulage on the first metre and then having a fixed cost per metre thereafter,everyone wins cemex get there full volume profit everytime a load goes out regardless of amount and the customer gets NO PART LOAD CHARGES I repeat NO PART LOAD CHARGES,pass on cancellation costs when cemex incur costs as sometimes its only the o/d that’s lost out and be a bit more realistic with waiting time and hay presto customers will start using us again I know as I have asked them!!!

[moffattParticipant]

hi just replying to the comments made by Thomas colley with regards to part load charges,i am an o/d based in south yorks and put on this forum some time ago a way to charge customers where cemex gets its profit and you don’t charge part loads!!.
I will explain again and see if you can make a comment on it,i will base it on a price of £60 a meter for cemex to produce at cost
£60 x 6m = £360 if you work on a profit margin of 20% that’s £432 or £72 profit on a 6m load
haulage £50
so what you do is load everything onto the first meter
£60+£72+£50=£182
so the first meter the customer pays for is £182 and then its a fixed £60 a meter thereafter so it wouldn’t mater what the volume of the load was cemex get the profit on 6m and you get NO PART LOAD CHARGES one of the reasons we are loosing work be a bit more realistic with waiting time and be more sensible with cancellation charges and the work will come especially from customers who require 12+ or 24+ ect I know because I have asked them.
it would be nice to get a reply from someone as last time if memory serves me right no one replied to say this was not a good idea to me this would put cemex first to charge NO PART LOADS and just as a final point if you work on £53 part loads then on a 1m it would cost over £300 as it is now or £182 doing it my way,what would you choose!!!

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